Privacy Policy

Dear Visitor,
this page describes the methods of managing the website with reference to the processing of personal data of users who consult it. This information notice is provided pursuant to Article 13 of Regulation (EU) 2016/679 (General Data Protection Regulation – GDPR) to all those who interact with the web services of the website www.audiencerate.com. This privacy notice applies solely to the website www.audiencerate.com and not to any other websites that may be accessed by the user through links.


Data Controller

This Privacy Policy is provided as Data Controller by the company Audiencerate Ltd, having its registered office in 7 Bell Yard, London, WC2A 2JR, England, VAT No. and Fiscal Code No. GB115691515.
Audiencerate is a member of the NAI in good standing and adheres to the framework principles.


Place of Data Processing

Processing related to the web services of this site takes place on servers operated by Amazon Web Services Inc, and is handled exclusively by technical personnel of that company. No data deriving from the website is disclosed or disseminated.


Lawful Basis for Processing

The processing of personal data is based on the following provisions of Article 6(1) GDPR:

  • (f) Legitimate interest: for processing browsing data necessary to ensure proper functioning of the site, statistical analysis and abuse detection.
  • (a) Consent or (b) Contractual necessity: where users voluntarily send emails or use request-based services (e.g. to receive information or respond to inquiries), the legal basis may be consent or the execution of pre-contractual steps.
  • (c) Legal obligation: where data retention is required by applicable laws (for example, accounting or fiscal obligations).

Categories of Personal Data and Purpose of Processing

Browsing (Server log) data

Purposes: to monitor the correct functioning of the website, obtain anonymous usage statistics, detect misuse and prevent cyber‑attacks.
Legal basis: legitimate interest of the Data Controller (Art. 6(1)(f) GDPR).
Retention period: up to 6 months, unless required longer for legal investigations in case of cyber-offenses, then erased immediately once purpose completed. This aligns with standard retention of log data in EU practice.

Data provided voluntarily by the user

We collect information about you when you contact us though the channels provided for this purpose, such as the register or contact form. When you contact us through these channels, we will ask for your consent to obtain your email address, your mail, name and surname, your country and the type of company you work for.

All the fields marked with an asterisk (*) in the forms provided will be mandatory, the omission of any of them could lead to the impossibility of us being able to provide the services requested. You must provide truthful information, and it is forbidden to impersonate anyone or to use an alias or anonymous name.

Purposes: to respond to inquiries, provide information or perform services requested expressly by the user.
Legal basis: consent (Art. 6(1)(a)) or contractual/pre-contractual necessity (Art. 6(1)(b)), depending on context.
Retention period: personal data contained in emails and correspondence will be retained for up to 24 months after the last interaction, unless a longer retention period is mandated by law or necessary for the execution of contractual or legal obligations.


Methods of Processing and Security

Personal data are processed with IT tools for the time strictly necessary to achieve the frame purposes. Appropriate technical and organisational security measures are observed to prevent data loss, unlawful or improper use, and unauthorized access.


Data Subject Rights

At any time, you may exercise your rights against the Data Controller pursuant to Articles 15‑22 GDPR, including:

  • the right of access
  • rectification
  • deletion (“right to be forgotten”)
  • restriction of processing

Moreover, you have:

  • the right to object to processing based on legitimate interest, to the extent your rights override the controller’s interests;
  • the right to withdraw consent at any time, without prejudice to processing prior to withdrawal;
  • the right to data portability, i.e. to receive your data in a structured, commonly used, machine-readable format, and to transmit them to another controller.

Requests must be addressed to: privacy@audiencerate.com.
You can also contact our Data Protection Officer (RPD or DPO), by sending an e-mail to dpo@audiencerate.com.